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FAQ
1 min to read
Last Update on 17 August 2026

Why are custom option add-on prices not included in my customer orders?

Why are custom option prices not included in my customer orders?

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Related Articles

  • What to do if custom options aren’t visible on product pages?
  • How many custom options can I create per product?
  • Why does the app remain “inactive” even after activation?
  • Does the app work with Shopify Online Store 2.0?
  • Will the app slow down my website?
  • What happens if I uninstall the app?
  • What happens if I uninstall the app, and how does it affect my store?
  • How can I stay informed about updates for the app?
  • Single selection vs. multiple selection: what’s the difference?
  • Why do my price add-ons not show in the Cart or product page?
  • Does uninstalling Optionia app affect my store?
  • Can the product options be translated into multiple languages?
  • Can I import/export options?